Can my membership be used on more than one computer?
Yes! That's the beauty of online software! Your Red Apple account (and your child's program) can be accessed from any Internet connected computer with the necessary system requirements by logging in on our website.
How soon can my child use the program after I order?
As soon as you receive confirmation of your purchase, you can log in with the email and password you used at signup to access your Dashboard and add a child account. You will also receive a confirmation email with your login information. Once you have a child account created, your child can log in at the same place and get started right away!
Does my child have to start back at the beginning of a lesson after exiting?
A child can go back to the beginning of whatever activity was last exited. After navigating to the current lesson, the video can be skipped by clicking the SKIP button, then the activity buttons in the sidebar can be clicked to take your child back to the activity that he/she played at the last login. Red Apple Reading lessons are designed so a child watches a short instructional video first, then practices with activities, and finally ends with a review and quiz. The total time in a lesson is anywhere from 10 to 25 minutes.
Why do you need my child's grade level?
We no longer require a child's date of birth or gender in the program. We ask for the grade level to help track the ages of children using the Red Apple Reading program, for internal research and analytics only. The program does NOT place children into a level with this information.
What is the difference between Family and Educator memberships?
Family and Educator memberships both offer the same educational software. A Family membership gives the option of having progress reports emailed at regular intervals. Family memberships are also limited to a max of 8 children on an account. The Educator membership is better designed for looking at information for multiple students, and there is an option to print a class report, as well as the detailed individual progress reports. Educator memberships must be renewed every year and can have up to 50 children on one account.
When does my membership expire?
You can access the program as long as your membership is active. Educator accounts are good for 12 months from the date registered and can be renewed each year. Educator accounts will be deleted if expired and inactive. You can view your membership period on the Account Profile page of your Dashboard when logged in.
How do I cancel my membership?
There is a cancellation link on the Account Profile page of the Dashboard for monthly and recurring members. Cancellations are processed within 24-48 hours. Alternatively, email firstname.lastname@example.org and request cancellation. NOTE: Unsubscribing from Red Apple Reading emails does NOT cancel the account or membership.
Can more than one child share an account?
You can have more than one child on your customer account, but each child must have their own account in order to get their own username and password. The progress a child has made in the program stays linked to their account and cannot be reset. Red Apple Reading allows up to 8 children to be signed up on a parent account. If you Delete a child from your account, ALL data from the child's program will be lost! Contact Customer Support
if you would like to add additional children added to your account.
How do I reset my or my child's/student's password?
You can reset your child's/student's password (and your own) from the Dashboard of your user account. Log in with your customer email and password, then either edit your own password on the Profile page, or go to Child Accounts and edit a child's password.
How can I update my email address and/or account information?
You can change the email address associated with your account from the Profile page of your Dashboard when you are logged in. Log in with your original email and password, go to the Profile page, update the information, then click Submit at the bottom. Contact us if you are unable to access your account.
What makes Red Apple Reading different from other programs?
Red Apple Reading offers a wholesome ad-free environment for your child to learn reading skills. The program uses the most current research available on instructional approaches, techniques, and how children effectively learn, and combines it with a program designed to offer systematic instruction and practice of the Common Core State Standards in foundational reading skills. Children must demonstrate mastery in order to progress through the lessons, and you are provided reports on your child's progress and success.
Who developed Red Apple Reading?
Red Apple Reading was developed by an experienced team of educators, specialists, animators, web developers, and parents. It's focus is on providing explicit instruction of foundational reading skills using effective and successful teaching strategies. See our About Us page
for more information.
What skills does the Red Apple Reading program teach?
Park Planet teaches: 1) letter names and sounds (review only), 2) short vowels, 3) blending and segmenting words, 4) short vowel word families, 5) digraphs th, sh, and ch, 6) beginning and ending consonant blends, 7) introduction to long vowels, and 9) Fry's first 100 sight words. Island Adventures teaches: 1) advanced phonics skills including long vowel combinations, silent letters, and r-controlled vowels, 2) 200 more sight words, 3) vocabulary, and 4) several reading comprehension skills.
Do any materials come with my membership, other than access to the program?
Yes! In addition to using the software and accessing reports, all memberships include free resources including a companion Practice Workbook, Flash Cards, Reading Games, and Bonus Guides. All of these Free Downloads are accessible by clicking the Resources tab on the left side your user Dashboard.
What age is Red Apple Reading designed for?
The entire software program that will be Red Apple Reading is designed for children ages 3-9 who are reading below a 3rd grade reading level. Specifically, Park Planet is designed for 4- to 7-year-olds learning basic Kindergarten and 1st grade reading skills. Island Adventures is recommended for ages 6-9 learning 2nd- 3rd grade foundational skills. Carnival Fun (coming soon) is a preschool level recommended for pre-readers ages 3-5.
Can Red Apple Reading be used by children with learning disabilities?
The Red Apple Reading program was not designed to help children with learning disabilities, but we have heard from users that it has been effective in providing supplemental instruction and practice for children with learning disabilities. Please access the Free Trial
to help determine if our product is right for your young learner.
Can Red Apple Reading be helpful for English Learners?
The software was created utilizing specific strategies recommended for teaching students who are developing English as a Second Language. The lessons use explicit instruction for direct teaching of concepts. Lessons and support materials provide vocabulary and language development, words in context, and a variety of visual aids and pictures to help all students, including English learners, readily access the program.
Can lessons be repeated?
Yes! Children must demonstrate 80% mastery of a lesson in order to continue to the next. All lessons that have already been mastered remain "unlocked" for the user to return to and revisit as much as they would like. Parents and teachers can unlock a child's account so that children can start further into the program if needed.
How long is each lesson?
Lessons are designed to last approximately 15-20 minutes each, however, the time it takes any one child to complete can vary several minutes either way. The instructional video lasts about 2 minutes, then there are 2 or 3 activities for practice, and finally there is a review and quiz to assess mastery of the lesson.
Do I need to help my child with every lesson?
The program has an easy-to-use format that most children figure out quickly. The software is NOT designed to require you to help with lessons; ideally the child will be using the program without help. However, you may want to monitor their first use to see that they understand the format and how to navigate through the program. The supplementary materials are designed for you to use with your child.
How often should my child/student use the program?
The program is designed to be used as an intervention or supplement to regular learning, with an ideal pacing of 20-30 minutes daily (1-2 lessons) for three to five days a week.
How much time does the entire program take to finish?
If the recommended pacing of 2 lessons, 5 days a week is followed, a child can complete the 50 lessons in Level B (plus 10 unit reviews) in six to eight weeks.
What are Red Apple Points and how are they used?
Red Apple Points are reward points earned by the child user when playing the practice activities in the Lessons. They accumulate throughout a Unit (5 Lessons plus Review= 1 Unit), and then are used for a final non-educational reward game at the end of each Unit.
Why is there a reward game at the end of every unit?
The reward game is a method of positive reinforcement for children when playing the activities. The Red Apple Points earned in the activities throughout the unit are used, so the better a child does in the activities, the more points a child has, the better the game play. The game is only available to play once in a unit, immediately after each unit review.
Are there more lessons available?
At this time Park Planet (ages 4-7) has 76 lessons, Island Adventures (ages 6-9) has 75 lessons, and the preschool level (coming soon!) has a more open-ended format and will teach: letter names and sounds, phonemic awareness (rhyming, syllables), sequencing, memory, vocabulary, and concepts of print.